Stakeholder Engagement
Importance and Mission
The Group believes that driving a sustainable future through the use of renewable energy, such as solar, wind, and biomass, is not only about technological innovation, but also about building meaningful relationships with those who are involved in and affected by the business. Stakeholders are considered a fundamental group supporting the growth of the Group. playing a role in shaping and inspiring strategies that make renewable energy accessible, impactful, and inclusive for all sectors. Stakeholder analysis is a guideline for understanding the needs, expectations, and diverse voices and perspectives within the ecosystem, including regulators and government agencies, local communities, investors, employees, and other groups. By recognizing their influence, interests, and differing viewpoints, the Group can manage its renewable-energy approach in alignment with broader social, economic, and environmental objectives. Through navigating the complexities of the renewable-energy sector, this analysis emphasizes the power of collaboration regardless of how closely each group works with the organization. It also highlights how the Group can enhance engagement, support, and joint development with all relevant parties. With this foundation, the Group is committed to turning challenges into opportunities and valuing the roles of all stakeholders who contribute to building a cleaner, more environmentally friendly, and sustainable future. The Group applies these insights to strengthen stakeholder relationships and support its mission by jointly developing pathways toward a future powered by renewable energy, driven by collaboration, and inspired by a shared vision for a better world.
SDGs in the Stakeholder Engagement
Goals and Performance Highlights
Goals
Performance Highlights 2025
Transparent Governance, Financial Credibility, Business Growth, & Positive Relations
- Transparent Governance: Adhered to anti-bribery policies (no gift, no corruption) and ensured accurate, timely data reporting. Achieved a 5-star (Excellent) Corporate Governance (CG) rating and secured an "AA" rating on the SET ESG Ratings.
- Financial Credibility: TRIS Rating maintained the corporate credit rating at BBB+ (Stable outlook), while strictly protecting business confidentiality.
- Business Growth: Total revenue grew by 12.1% due to revenue recognition from the Romklao Wind Farm project. However, total net profit decreased by 7.1% as a result of recognizing the project’s costs and depreciation.
- Positive Relations: Focused on active communication through joint meetings, Analyst Meetings, and the Annual Report to collaboratively resolve challenges.
Welfare, Safety, Human Resource Development, & Fairness
- Welfare and Safety: Provided fair compensation aligned with industry standards. Maintained a balanced female-to-male ratio of 1.00 : 0.98. Achieved "Zero" fatal accidents (with only 1 lost-time injury recorded).
- Human Resource Development: Delivered an average of 34.7 training hours per employee per year and hosted 3 Knowledge Sharing sessions (averaging 144 participants per session).
- Communication and Engagement: Organized 1 Town Hall meeting, published 12 issues of the "Winds Whisper" newsletter, enhanced employee welfare in collaboration with the Labor Committee, and conducted ongoing employee engagement surveys.
- Fairness: Maintained effective grievance mechanisms, resulting in "Zero" code of conduct complaints.
Regulatory Compliance, Community Collaboration, & Innovation Support
- Strict Compliance: Supported government policies and strictly complied with regulatory body guidelines, ensuring transparent data disclosure via the company website and Sustainability Report.
- Social & Community Collaboration: Participated in government projects and activities to foster community growth, including organizing 1 joint activity with regulatory agencies.
- Supporting Knowledge & Innovation: Shared knowledge, technologies, and new innovations to efficiently drive government-led initiatives.
Fair Partnership, Close Monitoring, & Partner Capability Enhancement
- Fair Collaboration: Management and employees strictly honored all agreements and supported partner businesses through mutual reliance for fair benefits.
- Close Progress Monitoring: Conducted management-level progress review meetings at least once a month to co-solve issues, while negotiating to expand collaboration on new projects.
- Partner Capability Enhancement: Upskilled and provided consulting activities for partners through the "5S and Kaizen Project Improvement" program at least 5 times per site to achieve long-term mutual growth.
Governance-Driven Management, Transparent Disclosure, & Investor Relations Activities
- Fair Governance-Driven Management: Conducted business with honesty, integrity, and prudence, while respecting the rights of all shareholders equally. Dedicated full capabilities to generating stable profits and growth.
- Transparent Disclosure: Disclosed key information and operating results accurately through the Annual Report, Sustainability Report, and designated channels to enable investors to evaluate performance effectively.
- Investor Relations Activities to Boost Confidence:
- Conducted 1 Annual General Meeting of Shareholders (AGM).
- Presented business updates to investors through Roadshows, Opportunity Days, and Company Visits for a total of 5 times per year.
- Hosted Analyst Meetings on a quarterly basis to build clear and continuous understanding.
Management Approach
The Group is committed to maximizing value for all stakeholder groups. In 2025, we reviewed our business value chain analysis and the interconnections among each stakeholder group involved in the Group’s operational processes. This review was officially approved by the Board of Directors on February 27, 2025. For this year, the Group’s stakeholders are categorized into 12 distinct groups: Employees/Executives, Banks/Financial Institutions, Regulatory Agencies, Business Partners, Suppliers, Investors/Shareholders, Communities Surrounding the Power Plants, Customers/Consumers, Industry Associations, NGOs, Media, and Competitors. Our stakeholder engagement operations strictly adhere to the AA1000 Stakeholder Engagement Standard (AA1000SES).
Guided by the principles of Good Corporate Governance, the Group has established continuous business policies, practices, development directions, and strategic plans. This ensures impactful and efficient operations, while fostering confidence and trust among all stakeholder groups. Our ultimate goal is to achieve stable, profitable, and sustainable growth across the entire business value chain, centered around our core business of electricity generation and distribution.
The Group is fully dedicated to fostering strong relationships with all stakeholders, recognizing the immense value and benefits of such engagements. We actively incorporate both positive and negative feedback and suggestions from stakeholders into our operational improvements to enhance performance and effectiveness. Furthermore, we firmly respect human rights and ensure equality and fairness for all stakeholder groups, thereby reinforcing their trust and confidence in us.
To structure our operations, the Group utilizes the AA1000 Stakeholder Engagement Standard (AA1000SES) as the core framework for identifying stakeholders throughout our business value chain. We analyze stakeholders’ needs and expectations and assess and prioritize each group based on the criteria of their impact on and influence over the Group’s business operations.
01
Environment and Ecosystem
02
Bank/ Finance Institutes
03
Management/ Employees
04
Business Partners
05
Government/ Regulators
06
Investors/ Shareholders
07
Suppliers
08
Customers/ Consumers
09
Local Communities/ Society
10
Non-governmental Organizations (NGOs)
11
Industry Associations and Renewable Energy Supporters
12
Media/ Public Relations
13
Competitors
Needs/Expectations, Response Guidelines, Methods, and Frequencies in relationship-building
Needs/ Expectations
- Reduce greenhouse gas emissions and mitigate the impacts of climate change.
- Protect and restore biodiversity and ecosystems.
- Responsible resource procurement and sustainable resource management.
- Reduce waste and improve recycling efficiency.
- Develop clean renewable energy with minimal environmental impact.
Response Strategies
- Integrate environmental sustainability concepts into every stage of the value chain, from development and innovation to resource procurement, production, energy distribution, and material management after end-of-life.
- Prioritize renewable energy technologies that reduce greenhouse gas emissions and promote ecosystem health.
- Apply Circular Economy principles to manage waste and extend the lifespan of materials in the renewable energy system.
- Collaborate with partners, allies, and communities to ensure all parties adhere to environmental standards and sustainable resource management practices.
- Continuously improve energy efficiency and invest in technologies that enhance clean energy production.
Engagement Channels
- Annual Sustainability Report – Communicate transparently about environmental performance and progress toward climate goals.
- Regular Environmental Audits – Ensure compliance with sustainability goals and identify areas for improvement.
- Community Engagement and Public Meetings – Collaborate with local communities and environmental conservation groups to ensure projects align with ecosystem needs.
- Partner and Ally Assessments – Continuously evaluate to ensure responsible resource procurement and adherence to environmental standards.
- Innovation and Research Collaboration – Work with research institutions to drive advancements in renewable energy technologies and recycling solutions.
Needs/ Expectations
- Transparency in business operations.
- Reliable credit rating.
- Credibility, reputation, and corporate governance.
- Efficiency and ability to generate revenue and profit.
- Investment plans and fundraising strategies of the Group to finance projects.
- Ability to manage financial risks.
- Business performance and growth.
- Ongoing positive business relationships.
- Access to green finance sources and sustainable funding.
Response Strategies
- All executives/employees refrain from requesting, accepting, or offering any illicit benefits.
- Report financial information accurately, comprehensively, on time, and consistently.
- Collaborate sincerely in addressing the issue of accepting, giving, or paying illicit benefits.
- Communicate clearly and transparently about financial status, project returns, and ESG commitments.
- Adhere to sustainable finance principles by incorporating ESG factors into every investment decision and project.
- Manage debt and credit responsibly.
Engagement Channels
- Quarterly financial reports – Provide information on performance and progress in sustainability initiatives.
- Annual ESG Disclosure – Focus on green projects and sustainability initiatives.
- Annual Green Loan Allocation and Impact Report – Reporting on the use of credit for environmental purposes.
- Regular meetings and reviews – Update progress and discuss new investment opportunities.
- Investor analyst meetings.
Needs/ Expectations
- Working with happiness, understanding goals, and achieving efficiency.
- Receiving appropriate compensation and benefits compared to others in the same industry.
- Continuous development of potential and skills, with equality and promotion of job roles.
- Career advancement opportunities and job stability.
- Attention to safety, occupational safety, and a suitable working environment.
- Equal opportunities, diversity, and participation.
- Job security and transparent communication from management.
Response Strategies
- Provide fair compensation and benefits that align with leading companies in the same industry.
- Create transparent career growth paths with involvement from organizational leadership.
- Establish grievance channels for unfair treatment according to set processes.
- Build a corporate culture that prioritizes employees' well-being, including environmental management and workplace health according to occupational health standards.
- Listen to and empowering employees to offer suggestions, fostering a culture of innovation within the organization.
- Develop skills and provide training relevant to the profession, employee interests, and diversity, along with projects focused on health, safety, and promoting work-life balance.
Engagement Channels
- Regular communication between the Group and employees through various channels throughout the year.
- Provide opportunities for employee involvement.
- Organize company Town Hall meeting.
- Employee satisfaction survey – Conducted annually to assess satisfaction and engagement.
- Training and development programs – Continuous skill development
- Discussion forums – Foster relationships between management and employees.
- Feedback channels – Provide suggestions, complaints, and whistleblowing with follow-up and feedback.
Needs/ Expectations
- Financial stability and a strong reputation of the Group.
- The capability, performance, and professionalism of the team.
- The ability to manage operations and corporate governance.
- Long-term business partnership, transparent and fair agreements.
- Responsible resource procurement and ethical business practices.
- Collaboration in innovation and technology.
Response Strategies
- All executives and employees are committed to honoring long-term agreements and partnerships that benefit both parties and align with the sustainability goals set with partners.
- Provide business support in a mutually beneficial manner to achieve overall business goals, while considering the best interests of the Group and ensuring fair compensation for both parties.
- Support joint projects focused on developing new technologies in renewable energy.
- Clearly establish business ethics standards for partners.
Engagement Channels
- Annual partner meetings – Review strategies and joint goals.
- Project progress meetings and operational planning – Discuss and resolve issues at the management level.
- Negotiations for new projects or collaborations in various areas.
- Audits – Evaluate alignment with sustainability standards.
- Relationship-building activities.
Needs/ Expectations
- Creation of economic and social value.
- Transparency and ethics in business operations.
- Maximizing the use of resources.
- Management of the Group's supply chain.
- Driving sustainable development goals.
- Compliance with environmental, energy, and labor regulations, while Compliance with environmental, energy, and labor regulations, while responsibly addressing the social/environmental impacts of the Group's operations.
- Adherence to laws and contractual agreements.
- Support for renewable energy policies.
- Preparation of accurate, complete, and timely reports, with transparent cooperation.
Response Strategies
- Comply with all laws, regulations, and policies, as well as the conditions set by key regulatory bodies such as the SEC, the Stock Exchange of Thailand, and other relevant authorities.
- Support government operations and adhere to the policies and criteria set by relevant regulatory bodies.
- Promote and support collaboration in various government activities to help build stability and growth for the community and society at large.
- Support knowledge, technology, and new innovations to collaborate and assist government activities
- Disclose information accurately and transparently in accordance with good corporate governance principles, and publish in public media.
Engagement Channels
- Government participation – Join meetings and forums on renewable energy.
- Participate in various activities.
- Prepare annual reports and sustainability development reports.
- Publish information on the website.
Needs/ Expectations
- Transparent management and governance practices by the Board of Directors.
- Financial returns and sustainable growth, such as satisfactory dividend payments, made on time as specified in the policy.
- Effectiveness in monitoring and preventing fraud, including anti-corruption efforts.
- Accurate and complete financial statements submitted on time.
- Adherence to ESG principles with comprehensive, timely, and sufficient information for decision-making.
- Internationally recognized reputation.
- Effective management of opportunities and risks.
- Research and development to enhance the Group's competitiveness.
- Business continuity and effective strategies.
Response Strategies
- Disclose information accurately and transparently in line with corporate governance principles.
- Clearly communicate business strategies and performance.
- Provide necessary reports for key financial analysis, financial results, and accounting data.
- Conduct business with care, integrity, and fairness to all shareholders.
- Focus on continuous growth and profit generation to ensure good returns for shareholders.
- Respect shareholder rights to access necessary information for evaluating the Group's management and provide equitable information to all shareholders.
Engagement Channels
- Annual General Meeting (AGM) – Annual meeting.
- Quarterly financial performance reports – 4 times a year.
- Sustainability Report – Annually
- Disclose information through the Stock Exchange of Thailand communication channels – As per regulations.
- Prepare annual reports and. sustainability development reports
- Present investment information (Roadshow).
- Present information at the Opportunity Day event organized by the Stock Exchange of Thailand.
- Establish communication channels to provide information and respond to inquiries from shareholders, investors, securities analysts, and the media.
Needs/ Expectations
- Transparent procurement and fair compensation.
- Financial stability.
- Opportunities for future collaboration with the Group, fostering long-term and sustainable partnerships.
- Safe working environment.
- Reducing energy usage in the production process.
- Cyber Security
- Timely payment and fair terms.
- Transparency in the supply chain and technical specifications.
- Collaboration on innovation and reducing environmental impact.
Response Strategies
- Provide equal opportunities for suppliers to compete.
- Competitive bidding with proper and fair selection.
- Implement purchasing and procurement processes with appropriate and internationally recognized evaluation criteria.
- Develop and maintain sustainable relationships with suppliers, focusing on quality and service.
- Clear and fair payment terms.
- Emphasize selecting suppliers aligned with sustainability goals.
- Promote collaboration on innovation and the development of environmentally friendly products.
- Continuously assess and monitor suppliers based on ESG criteria.
Engagement Channels
- Meetings between the Group and suppliers.
- Site visits/assessments of suppliers’ operations for business development.
- ESG assessments and visits to suppliers.
- Data protection processes.
- Providing grievance channels.
Needs/ Expectations
- Product quality and price.
- Timeliness of product delivery
- Social and environmental impacts that may arise from the use of the product.
- Availability of pre-sale and post-sale services.
- Energy-saving performance according to contract.
- Access to renewable energy options and carbon footprint reduction.
- Stability of equipment, wiring, and production systems with minimal breakdowns.
- Data analysis meeting expectations, no data leakage, and consistent operations.
Response Strategies
- Commit to producing and delivering quality products and services with responsibility towards customers, aiming to raise standards while focusing on innovations that meet customer needs.
- Provide complete and accurate information regarding products and services.
- Establish systems and processes for customers to file complaints about products and services and address them as quickly as possible.
- Ensure management and employees protect customer confidentiality and do not misuse customer information.
- Ensure service reliability with minimal disruptions.
- Establish clear communication channels and provide frequently asked questions (FAQs).
- Use customer complaints to improve and resolve issues.
Engagement Channels
- Conduct customer satisfaction surveys.
- Provide channels for receiving complaints.
- Participate in various annual activities.
- Respond to requests promptly.
- Implement data protection processes.
- Obtain consent for data usage.
- Prepare performance reports before project delivery and conduct annual maintenance reports.
Needs/ Expectations
- Social and environmental impacts that may arise from the operations of the Group.
- Job creation and economic development in local areas.
- Environmental responsibility and pollution reduction.
- Collaboration in local renewable energy projects.
- Promoting the culture of the local society.
- Respecting the basic rights of communities.
- Improving quality of life and promoting income generation for communities.
- Listening to and promptly addressing community-related issues.
Response Strategies
- Participate in activities that demonstrate responsibility towards the community/society and reduce environmental and social impacts.
- Develop projects that benefit the community/society, aligning with the organization's strategy and meeting stakeholder expectations. Participate in community renewable energy projects.
- Utilize natural resources while considering alternatives that have minimal impact on communities and society.
- Promote the efficient use and conservation of energy for the benefit of future generations.
- Encourage inclusive employment and workforce training programs.
- Listen to and respect the way of life of the community.
- Participate in community activities to enhance quality of life, preserve culture and valuable society.
Engagement Channels
- Establish an advisory committee with the community.
- Engage with the community in monitoring power plant operations and environmental management.
- Conduct community opinion surveys by visiting communities.
- Initiate activities that encourage community/society participation.
- Provide channels for receiving complaints.
- Communicate through community relations units.
- Organize community meetings, local festivals, and address CSR/CSV project needs
- Conduct community project satisfaction surveys.
Needs/ Expectations
- Adhere to best practices in renewable energy to reduce environmental impacts.
- Disclose environmental impact data and renewable energy practices to the public.
- Participate in resource recovery, waste reduction, and clean energy recycling processes.
- Support environmental, social, and governance (ESG) initiatives.
- Provide transparent environmental impact information.
- Collaborate on sustainability and climate projects.
Response Strategies
- Use advanced technologies in solar, wind, and biomass energy to achieve Net Zero emissions.
- Provide accessible and reliable clean energy solutions for underserved areas.
- Support sustainability activities and offer technical consulting.
- Promote recyclable or reusable components of renewable energy./li>
- Build partnerships to develop joint sustainability strategies.
Engagement Channels
- Joint projects to support policies and raise awareness of sustainability.
- Regular workshops and consultations to foster mutual understanding.
- Distribution of Electronic Newsletters for Information Sharing and Solicitation of Feedback
Needs/ Expectations
- Adhere to regulations, rules, and the best standards in the renewable energy industry.
- Develop innovations and share best practices in renewable energy technology.
- Jointly support policy changes that promote renewable energy.
- Participate in setting standards for the renewable energy sector.
- Support the advocacy of policies and legal frameworks that promote renewable energy.
Response Strategies
- Comply with international and local standards in renewable energy.
- Attend roundtable discussions and meetings organized by associations
- Commit to carbon-neutral projects and sustainable energy practices.
- Support campaigns and information dissemination projects led by associations.
- Support the overall industry’s sustainability efforts.
Engagement Channels
- Participate in and support workshops, trade shows, and seminars organized by associations.
- Contribute to policy advisory committees to influence renewable energy regulations.
- Partner in campaigns promoting renewable energy and related policies.
Needs/ Expectations
- Transparency and disclosure of information.
- Compliance with laws and regulations.
- Business ethics of the organization.
- Creating value for the economy and society.
- Social and environmental impacts that may arise from the Group's operations.
Response Strategies
- Disclose operational information truthfully, impartially, consistently, accurately, transparently, and in a timely manner.
- Build engagement and maintain good relationships with the media.
- Operate the business responsibly towards the economy, society, and the environment.
- Maintain transparency and regularly issue press releases.
- Handle potential crises thoughtfully.
Engagement Channels
- Respond to information disclosure requests.
- Disseminate information in public media.
- Prepare fact summaries about the Group.
- Conduct media-related activities.
Needs/ Expectations
- Fair competition and market growth beneficial to society and the environment./li>
- Supporting the joint growth of the industry.
- Comparison of innovation and sustainable practices.
- Compliance with international competition rules.
- Not defaming or harming the reputation of competitors or seeking trade secrets dishonestly.
Response Strategies
- Treat competitors within the framework of international competition rules and promote ethical competition.
- Executives and employees must not seek competitors' trade secrets through dishonest methods.
- Executives and employees must not make malicious accusations against competitors without information.
- Monitor market trends and collaborate on feasible projects.
Engagement Channels
- Industry meetings and joint projects for sector growth.
- Annual industry meetings.
- Respect and comply with the terms and conditions set by the agencies managing project bidding.
