Stakeholder Engagement

Needs/ Expectations

• Reduce greenhouse gas emissions and mitigate the impacts of climate change.
• Protect and restore biodiversity and ecosystems.
• Responsible resource procurement and sustainable resource management.
• Reduce waste and improve recycling efficiency.
• Develop clean renewable energy with minimal environmental impact.

Response Strategies

• Integrate environmental sustainability concepts into every stage of the value chain, from development and innovation to resource procurement, production, energy distribution, and material management after end-of-life.
• Prioritize renewable energy technologies that reduce greenhouse gas emissions and promote ecosystem health.
• Apply Circular Economy principles to manage waste and extend the lifespan of materials in the renewable energy system.
• Collaborate with partners, allies, and communities to ensure all parties adhere to environmental standards and sustainable resource management practices.
• Continuously improve energy efficiency and invest in technologies that enhance clean energy production.

Engagement Channels

• Annual Sustainability Report – Communicate transparently about environmental performance and progress toward climate goals.
• Regular Environmental Audits – Ensure compliance with sustainability goals and identify areas for improvement.
• Community Engagement and Public Meetings – Collaborate with local communities and environmental conservation groups to ensure projects align with ecosystem needs.
• Partner and Ally Assessments – Continuously evaluate to ensure responsible resource procurement and adherence to environmental standards.
• Innovation and Research Collaboration – Work with research institutions to drive advancements in renewable energy technologies and recycling solutions.

Needs/ Expectations

• Transparency in business operations.
• Reliable credit rating.
• Credibility, reputation, and corporate governance.
• Efficiency and ability to generate revenue and profit.
• Investment plans and fundraising strategies of the Group to finance projects.
• Ability to manage financial risks.
• Business performance and growth.
• Ongoing positive business relationships.
• Access to green finance sources and sustainable funding.

Response Strategies

• All executives/employees refrain from requesting, accepting, or offering any illicit benefits.
• Report financial information accurately, comprehensively, on time, and consistently.
• Collaborate sincerely in addressing the issue of accepting, giving, or paying illicit benefits.
• Communicate clearly and transparently about financial status, project returns, and ESG commitments.
• Adhere to sustainable finance principles by incorporating ESG factors into every investment decision and project.
• Manage debt and credit responsibly.

Engagement Channels

• Quarterly financial reports – Provide information on performance and progress in sustainability initiatives.
• Annual ESG Disclosure – Focus on green projects and sustainability initiatives.
• Annual Green Loan Allocation and Impact Report – Reporting on the use of credit for environmental purposes.
• Regular meetings and reviews – Update progress and discuss new investment opportunities.
• Investor analyst meetings.

Needs/ Expectations

• Working with happiness, understanding goals, and achieving efficiency.
• Receiving appropriate compensation and benefits compared to others in the same industry.
• Continuous development of potential and skills, with equality and promotion of job roles.
• Career advancement opportunities and job stability.
• Attention to safety, occupational safety, and a suitable working environment.
• Equal opportunities, diversity, and participation.
• Job security and transparent communication from management.

Response Strategies

• Provide fair compensation and benefits that align with leading companies in the same industry.
• Create transparent career growth paths with involvement from organizational leadership.
• Establish grievance channels for unfair treatment according to set processes.
• Build a corporate culture that prioritizes employees' well-being, including environmental management and workplace health according to occupational health standards.
• Listen to and empowering employees to offer suggestions, fostering a culture of innovation within the organization.
• Develop skills and provide training relevant to the profession, employee interests, and diversity, along with projects focused on health, safety, and promoting work-life balance.

Engagement Channels

• Regular communication between the Group and employees through various channels throughout the year.
• Provide opportunities for employee involvement.
• Organize company Town Hall meeting.
• Employee satisfaction survey – Conducted annually to assess satisfaction and engagement.
• Training and development programs – Continuous skill development
• Discussion forums – Foster relationships between management and employees.
• Feedback channels – Provide suggestions, complaints, and whistleblowing with follow-up and feedback.

Needs/ Expectations

• Financial stability and a strong reputation of the Group.
• The capability, performance, and professionalism of the team.
• The ability to manage operations and corporate governance.
• Long-term business partnership, transparent and fair agreements.
• Responsible resource procurement and ethical business practices.
• Collaboration in innovation and technology.

Response Strategies

• All executives and employees are committed to honoring long-term agreements and partnerships that benefit both parties and align with the sustainability goals set with partners.
• Provide business support in a mutually beneficial manner to achieve overall business goals, while considering the best interests of the Group and ensuring fair compensation for both parties.
• Support joint projects focused on developing new technologies in renewable energy.
• Clearly establish business ethics standards for partners.

Engagement Channels

• Annual partner meetings – Review strategies and joint goals.
• Project progress meetings and operational planning – Discuss and resolve issues at the management level.
• Negotiations for new projects or collaborations in various areas.
• Audits – Evaluate alignment with sustainability standards.
• Relationship-building activities.

Needs/ Expectations

• Creation of economic and social value.
• Transparency and ethics in business operations.
• Maximizing the use of resources.
• Management of the Group's supply chain.
• Driving sustainable development goals.
• Compliance with environmental, energy, and labor regulations, while Compliance with environmental, energy, and labor regulations, while responsibly addressing the social/environmental impacts of the Group's operations.
• Adherence to laws and contractual agreements.
• Support for renewable energy policies.
• Preparation of accurate, complete, and timely reports, with transparent cooperation.

Response Strategies

• Comply with all laws, regulations, and policies, as well as the conditions set by key regulatory bodies such as the SEC, the Stock Exchange of Thailand, and other relevant authorities.
• Support government operations and adhere to the policies and criteria set by relevant regulatory bodies.
• Promote and support collaboration in various government activities to help build stability and growth for the community and society at large.
• Support knowledge, technology, and new innovations to collaborate and assist government activities
• Disclose information accurately and transparently in accordance with good corporate governance principles, and publish in public media.

Engagement Channels

• Government participation – Join meetings and forums on renewable energy.
• Participate in various activities.
• Prepare annual reports and sustainability development reports.
• Publish information on the website.

Needs/ Expectations

• Transparent management and governance practices by the Board of Directors.
• Financial returns and sustainable growth, such as satisfactory dividend payments, made on time as specified in the policy.
• Effectiveness in monitoring and preventing fraud, including anti-corruption efforts.
• Accurate and complete financial statements submitted on time.
• Adherence to ESG principles with comprehensive, timely, and sufficient information for decision-making.
• Internationally recognized reputation.
• Effective management of opportunities and risks.
• Research and development to enhance the Group's competitiveness.
• Business continuity and effective strategies.

Response Strategies

• Disclose information accurately and transparently in line with corporate governance principles.
• Clearly communicate business strategies and performance.
• Provide necessary reports for key financial analysis, financial results, and accounting data.
• Conduct business with care, integrity, and fairness to all shareholders.
• Focus on continuous growth and profit generation to ensure good returns for shareholders.
• Respect shareholder rights to access necessary information for evaluating the Group's management and provide equitable information to all shareholders.

Engagement Channels

• Annual General Meeting (AGM) – Annual meeting.
• Quarterly financial performance reports – 4 times a year.
• Sustainability Report – Annually
• Disclose information through the Stock Exchange of Thailand communication channels – As per regulations.
• Prepare annual reports and. sustainability development reports
• Present investment information (Roadshow).
• Present information at the Opportunity Day event organized by the Stock Exchange of Thailand.
• Establish communication channels to provide information and respond to inquiries from shareholders, investors, securities analysts, and the media.

Needs/ Expectations

• Transparent procurement and fair compensation.
• Financial stability.
• Opportunities for future collaboration with the Group, fostering long-term and sustainable partnerships.
• Safe working environment.
• Reducing energy usage in the production process.
• Cyber Security
• Timely payment and fair terms.
• Transparency in the supply chain and technical specifications.
• Collaboration on innovation and reducing environmental impact.

Response Strategies

• Provide equal opportunities for suppliers to compete.
• Competitive bidding with proper and fair selection.
• Implement purchasing and procurement processes with appropriate and internationally recognized evaluation criteria.
• Develop and maintain sustainable relationships with suppliers, focusing on quality and service.
• Clear and fair payment terms.
• Emphasize selecting suppliers aligned with sustainability goals.
• Promote collaboration on innovation and the development of environmentally friendly products.
• Continuously assess and monitor suppliers based on ESG criteria.

Engagement Channels

• Meetings between the Group and suppliers.
• Site visits/assessments of suppliers’ operations for business development.
• ESG assessments and visits to suppliers.
• Data protection processes.
• Providing grievance channels.

Needs/ Expectations

• Product quality and price.
• Timeliness of product delivery
• Social and environmental impacts that may arise from the use of the product.
• Availability of pre-sale and post-sale services.
• Energy-saving performance according to contract.
• Access to renewable energy options and carbon footprint reduction.
• Stability of equipment, wiring, and production systems with minimal breakdowns.
• Data analysis meeting expectations, no data leakage, and consistent operations.

Response Strategies

• Commit to producing and delivering quality products and services with responsibility towards customers, aiming to raise standards while focusing on innovations that meet customer needs.
• Provide complete and accurate information regarding products and services.
• Establish systems and processes for customers to file complaints about products and services and address them as quickly as possible.
• Ensure management and employees protect customer confidentiality and do not misuse customer information.
• Ensure service reliability with minimal disruptions.
• Establish clear communication channels and provide frequently asked questions (FAQs).
• Use customer complaints to improve and resolve issues.

Engagement Channels

• Conduct customer satisfaction surveys.
• Provide channels for receiving complaints.
• Participate in various annual activities.
• Respond to requests promptly.
• Implement data protection processes.
• Obtain consent for data usage.
• Prepare performance reports before project delivery and conduct annual maintenance reports.

Needs/ Expectations

• Social and environmental impacts that may arise from the operations of the Group.
• Job creation and economic development in local areas.
• Environmental responsibility and pollution reduction.
• Collaboration in local renewable energy projects.
• Promoting the culture of the local society.
• Respecting the basic rights of communities.
• Improving quality of life and promoting income generation for communities.
• Listening to and promptly addressing community-related issues.

Response Strategies

• Participate in activities that demonstrate responsibility towards the community/society and reduce environmental and social impacts.
• Develop projects that benefit the community/society, aligning with the organization's strategy and meeting stakeholder expectations. Participate in community renewable energy projects.
• Utilize natural resources while considering alternatives that have minimal impact on communities and society.
• Promote the efficient use and conservation of energy for the benefit of future generations.
• Encourage inclusive employment and workforce training programs.
• Listen to and respect the way of life of the community.
• Participate in community activities to enhance quality of life, preserve culture and valuable society.

Engagement Channels

• Establish an advisory committee with the community.
• Engage with the community in monitoring power plant operations and environmental management.
• Conduct community opinion surveys by visiting communities.
• Initiate activities that encourage community/society participation.
• Provide channels for receiving complaints.
• Communicate through community relations units.
• Organize community meetings, local festivals, and address CSR/CSV project needs
• Conduct community project satisfaction surveys.

Needs/ Expectations

• Adhere to best practices in renewable energy to reduce environmental impacts.
• Disclose environmental impact data and renewable energy practices to the public.
• Participate in resource recovery, waste reduction, and clean energy recycling processes.
• Support environmental, social, and governance (ESG) initiatives.
• Provide transparent environmental impact information.
• Collaborate on sustainability and climate projects.

Response Strategies

• Use advanced technologies in solar, wind, and biomass energy to achieve Net Zero emissions.
• Provide accessible and reliable clean energy solutions for underserved areas.
• Support sustainability activities and offer technical consulting.
• Promote recyclable or reusable components of renewable energy./li>
• Build partnerships to develop joint sustainability strategies.

Engagement Channels

• Joint projects to support policies and raise awareness of sustainability.
• Regular workshops and consultations to foster mutual understanding.
• Distribution of Electronic Newsletters for Information Sharing and Solicitation of Feedback

Needs/ Expectations

• Adhere to regulations, rules, and the best standards in the renewable energy industry.
• Develop innovations and share best practices in renewable energy technology.
• Jointly support policy changes that promote renewable energy.
• Participate in setting standards for the renewable energy sector.
• Support the advocacy of policies and legal frameworks that promote renewable energy.

Response Strategies

• Comply with international and local standards in renewable energy.
• Attend roundtable discussions and meetings organized by associations
• Commit to carbon-neutral projects and sustainable energy practices.
• Support campaigns and information dissemination projects led by associations.
• Support the overall industry’s sustainability efforts.

Engagement Channels

• Participate in and support workshops, trade shows, and seminars organized by associations.
• Contribute to policy advisory committees to influence renewable energy regulations.
• Partner in campaigns promoting renewable energy and related policies.

Needs/ Expectations

• Transparency and disclosure of information.
• Compliance with laws and regulations.
• Business ethics of the organization.
• Creating value for the economy and society.
• Social and environmental impacts that may arise from the Group's operations.

Response Strategies

• Disclose operational information truthfully, impartially, consistently, accurately, transparently, and in a timely manner.
• Build engagement and maintain good relationships with the media.
• Operate the business responsibly towards the economy, society, and the environment.
• Maintain transparency and regularly issue press releases.
• Handle potential crises thoughtfully.

Engagement Channels

• Respond to information disclosure requests.
• Disseminate information in public media.
• Prepare fact summaries about the Group.
• Conduct media-related activities.

Needs/ Expectations

• Fair competition and market growth beneficial to society and the environment./li>
• Supporting the joint growth of the industry.
• Comparison of innovation and sustainable practices.
• Compliance with international competition rules.
• Not defaming or harming the reputation of competitors or seeking trade secrets dishonestly.

Response Strategies

• Treat competitors within the framework of international competition rules and promote ethical competition.
• Executives and employees must not seek competitors' trade secrets through dishonest methods.
• Executives and employees must not make malicious accusations against competitors without information.
• Monitor market trends and collaborate on feasible projects.

Engagement Channels

• Industry meetings and joint projects for sector growth.
• Annual industry meetings.
• Respect and comply with the terms and conditions set by the agencies managing project bidding.